Terms of Use / Exclusion of Liability

Copyright and trademark rights

The entire content of the travelswitzerland.com website is copyright protected. All rights are owned by Swiss Travel System AG or third parties. The elements contained on the travelswitzerland.com website are freely accessible for browsing purposes only. Duplication of this material, or parts thereof, in any written or electronic form is permitted only with a specific mention of travelswitzerland.com. Reproduction, transfer, amendment, linking or use of the travelswitzerland.com website for public or commercial purposes is prohibited without the prior written consent of the Swiss Travel System AG.

The various names and logos appearing on the travelswitzerland.com site are generally registered and protected trademarks. No part of travelswitzerland.com is designed in such a way as to grant a licence or right to utilise a picture, registered mark or logo. Downloading or copying the travelswitzerland.com website, or parts thereof, confers no rights whatsoever in respect of the software or elements of the travelswitzerland.com website. Swiss Travel System AG reserves all rights in respect of all elements of the travelswitzerland.com website with the exception of rights belonging to third parties.

No warranty

Although Swiss Travel System AG has taken all possible care to safeguard the reliability of the information contained on the travelswitzerland.com website at the time of its publication, neither Swiss Travel System AG nor its contracting partners can give any explicit or implicit assurance or warranty (including to third parties) in respect of the accuracy, reliability or completeness of the information on travelswitzerland.com. Opinions and other information contained on the travelswitzerland.com website may be changed at any time without prior notice.

Swiss Travel System AG accepts no responsibility and gives no guarantee to the effect that the functions on the travelswitzerland.com website will not be interrupted or that the travelswitzerland.com website or the relevant server is or are free from viruses or other harmful contents.

Limitation of liability

Swiss Travel System AG accepts no liability (including liability for negligence) for any direct, indirect or consequential damage arising from:

• the use of the travelswitzerland.com website;

• access to, or use of, any content on the website;

• the use of links to third-party websites; or

• the inability to access the website or any linked websites.

Links to other websites

The travelswitzerland.com website contains links to websites operated by third parties which might be of interest to you. When activating these links you might leave the travelswitzerland.com website. Summaries of third-party websites may be displayed within the context of the travelswitzerland.com website. Swiss Travel System AG has not carried out any checks whatsoever on the websites of third parties accessible via links on the travelswitzerland.com website and is in no way responsible for their content or effective operation. This applies regardless of whether when activating the link you leave the travelswitzerland.com website or the display appears within the context of the travelswitzerland.com website, as well as if in the latter case the information provider of an external website is not immediately obvious. Using the link or consulting websites operated by third parties is at the sole risk and peril of the user.

Data protection

Swiss Travel System AG attaches great importance to data protection. As a visitor to the travelswitzerland.com website, you decide which personal data you are willing to disclose to us. However, we wish to call your attention to the fact that by visiting our website you automatically provide us with information which enables us to determine how visitors use our website and which information and offers meet with particular interest.

If you register personally in our contact form or request information material or other services, we may require personal information about you, such as your name and address. To the extent that such services are provided by third parties, we will pass your data on to the service providers concerned; by giving us your particulars, you automatically authorize us to pass your data on to the service providers concerned. Otherwise, we will treat your personal data in confidence and only process it ourselves or release it to third parties in an anonymized form. Data processing by ourselves or by third parties is performed solely for the purpose of giving individual information to our customers – save where it is used to provide services requested by you – and is designed to meet their interests and needs and also used for statistical and marketing purposes for ourselves and for the public transport of Switzerland.

Data processing is intended to enable us to design our website and our own service offering to meet the needs of users. However, data processing is also effected, in particular, for market analysis and to ascertain interest in the wide-ranging public transport service offering in Switzerland thereby enabling us to reach conclusions as to the design of this service offering in an appropriate way to satisfy needs and to enable public transport businesses to benefit from this knowledge. Any other use of your personal particulars, in particular their sale to third parties, is expressly excluded. As a registered customer you can ask us to provide information on the content of your customer data held by us. Your data will be deleted once it has served the predefined purpose. Please direct any inquiries regarding data protection to info@travelswitzerland.com.

Cookies

Cookies are small data elements which a website may send your browser to give you better support when using database-assisted systems. However, you can set your browser in such a way that it informs you when you receive a cookie or automatically declines to accept it. You can therefore decide for yourself whether or not you wish to accept.

Cookie list

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Tracking data

For site optimization and statistics purposes we collect tracking data, which give information about our website users. Such tracking data, that we collect for Netmetrix and Google Analytics, don’t permit a conclusion on individual users.

Transmission of our e-newsletter and emails

Swiss Travel System AG sends out partner- and distribution partner- newsletters four times a year containing information about Swiss public transport and current activities of Swiss Travel System AG. If you register for this service, we wish to call your attention to the fact that the emails are generally transmitted in non-encrypted form with the attendant risk that such data may be intercepted and read by third parties.

Friendly Captcha 

When website users sign up for a newsletter, Travel Switzerland uses Friendly Captcha to help keep the platform safe and secure from automated bots. It’s a bit like a quick security check, but we’ve designed it to be as easy and unobtrusive as possible. 

While you’re using our platform, you might occasionally encounter Friendly Captcha working quietly in the background. To ensure the effectiveness of our security measures, we may retain certain information related to your interaction with Friendly Captcha, such as mouse movements, keystrokes, and the time taken to complete the challenge. We also collect anonymized technical information like your IP address and browser details. We take your privacy seriously and handle this information in accordance with applicable data protection laws. 

Friendly Captcha in a nutshell:  

Data use is limited: We only use the collected data to identify and stop bots, keeping your online experience safe and secure. 

No personal identification: We don’t use your information to figure out who you are or for marketing purposes.  

Anonymized data: Any data that might identify you, like your IP address, is made anonymous. 

No cookies or browser storage: We don’t use cookies or store any data in your browser. 

We promise to keep things simple and straightforward, and we may update our methods from time to time to ensure the best possible experience for you. 

For further information on data protection when using Friendly Captcha, please visit https://friendlycaptcha.com/legal/privacy-end-users/. 

Opt-out policy

You may unsubscribe from the partner- or distribution partner- newsletter at any time. Each newsletter contains a direct link which enables you to unsubscribe easily and automatically.

General

This page was last amended in May 2024. If you have any questions or remarks about our legal indications or data protection, please contact us at web@travelswitzerland.com

Netiquette

We do not want to see any infringing, offensive or unlawful statements and discussions in our timeline. If a user, our company or any third parties are defamed, we reserve the right to delete these posts without comment because they do not comply with netiquette.